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PRIVACY POLICY

This privacy policy describes how your personal information is collected, used and shared when you visit thehappyheartcompany.com (the “Site”)

EXTERNAL LINKS

This Privacy Policy & the site contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of these sites and we encourage you to read the policies on each site before using them. Such external sites include but are not limited to Facebook, Instagram, Pintrest, Spoonflower and Society 6.

INFORMATION WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way.

When you visit the Site we automatically collect the Internet protocol (IP) address used to connect your computer to the internet along with any login, email address, password, and purchase history from previous visits to the Site.

We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Personally identifiable information we collect may include your name, address, email, password, communications, comments, feedback, product reviews, recommendations and personal profile.

HOW WE COLLECT INFORMATION

When you subscribe to our website, as part of the process we collect the personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

WHY WE COLLECT SUCH PERSONAL INFORMATION

We collect such non-personal and personal information for the following purposes:

  • To provide and operate the Services

  • To provide our Users with ongoing customer assistance and technical support

  • To be able to contact our Visitors and Users with general or personalised service related notices and promotional messages.

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respected services.

  • To comply with any applicable laws and regulations.

HOW WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION

thehappyheartcompany.com is hosted on the Wix.com platform. Wix.com provides thehappyheartcompany.com with the online platform that allows us to display our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

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HOW WE COMMUNICATE WITH YOU

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions though surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text message and postal mail.

HOW WE USE COOKIES AND OTHER TRACKING TOOLS

WHAT ARE COOKIES

Cookies are small pieces of data stored on your browser when you visit the Site. They are typically used to keep track of the settings you have selected and actions you have taken on the Site. To find out more visit All About Cookies

TYPES OF COOKIES

The table below shows the essential cookies used by the Site…

WEBSITE COOKIES

Our Site also uses third party apps such as Google Analytics to help us understand how our site is used. You can read more about how Google uses your personal information here. You can also opt-out of Google Analytics here

 

To check the full list of cookies used by our Site; while in incognito mode, click the Secure icon next to the URL bar and then select Cookies.

CONNECTION IMAGE

Tip: Make sure you are viewing the Site in incognito mode so that your browser doesn’t detect irrelevant cookies.

YOUR RIGHTS

If you would like to access, correct, amend or delete any personal information we have about you, please contact: hellohappyheart@outlook.com

UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this policy, we will notify you here that it has been updates so that you are aware of what information we collect, how we use it and under what circumstances, if any we use and/or disclose it.

QUESTIONS & CONTACT INFORMATION

If you have any questions about this policy or would like to make a complaint, please contact us by email at jen@thehappyheartcompany.com. This policy was last updated on 21/11/2024

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